Booking Terms and Conditions
Because of our small size cancellations affect us significantly. Hence the application of these conditions.
Rooms are available from 15pm and must be vacated by 11am.
Booking and confirmation: For room reservations please: A confirmation by email or fax, On the same fax or email your credit card number (Visa, Mastercard), expiration date and the last three digits on the back of the card.
Authorization: Any disclosure of details of your credit card at the Service Reservation Rhodes House, leads to their acceptance and approval from you credit flows in the general conditions of sale.
Deposit: Reservations are considered firm only after the payment of a deposit, deductible at the end of the stay, worth 100% of the first night. The deposit is paid by credit card when booking a remote flow immediately. If paying by check, the deposit account for the full amount of stay.
According to Article N1590 French Civil Code "guarantees all deposit paid will be fully vested." We remind you that in case of cancellation or curtailment of your stay, you can receive insurance benefits and be reimbursed, if you have booked with your credit card. For reimbursement, you must notify your bank within 72 hours after the event that led you to cancel your trip. Credit cards are concerned: First Visa, Visa Infinite, Gold MasterCard, Platinum MasterCard and American Express. Cancellation more than 6 days in advance Should you be unable to honor your reservation, and the only time our reservation was warned six days in advance, by mail, fax or email, the deposit will be refunded. For the cancellation to be considered valid, it must arrive on time and in writing to our booking service. The cancellation of the booking less than 5 days in advance of the agreed arrival date, will result in the billing and debit on your card of 100% of the stay as compensation, as well as the retention of the guarantee deposit calculated on the entire agreed stay.
Any interruption of stay not reported 72 hours before the planned departure date will result in the invoicing of 100% of the agreed stay not consumed as compensation, as well as the retention of deposit guarantees calculated on the entire agreed stay not consumed . No show Any non-presentation on the day of the scheduled reservation will automatically cancel the entire reserved stay. Any non-presentation will result in billing and automatic debit on your credit card 100% of the stay.
For groups (from 4 rooms booked), a cancellation without fees is possible until 30 days before the date of arrival. After this time, 100% of the stay will be charged.